Smart Video Doorbells
Record, Answer, and Grant Access*
Peace of Mind with Smart Security
Real-Time Alerts for Better Security
Answer Video Calls From Anywhere
Customizable Analytics
Integrate With Smart Locks
No Obligation.
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Proudly Serving The Ohio Area Since 2011
FAQs
What features do Bee-Safe® Video Doorbells offer?
Bee-Safe® Video Doorbells integrate seamlessly with your smart home, offering advanced Video Analytics for enhanced visual awareness at your doors. They include Two-Way Audio for real-time communication, package delivery alerts, and Perimeter Guard™ to deter unwanted behavior. The doorbells also feature infrared night vision, high-resolution video, and an expansive field of view to ensure clear visibility day or night.
How do Bee-Safe® Video Doorbells notify me of visitors?
When a visitor presses the doorbell button, Bee-Safe® Video Doorbells send push notifications to all enrolled users via the Bee-Safe® app. If the visitor stands within a predetermined area (like your doormat), the doorbell can automatically ring and announce their arrival, even if the button isn’t pressed. Motion detection also triggers alerts if someone is detected at your door.
Can I customize notifications on my Bee-Safe® Video Doorbell?
Yes, you can customize notifications through the Bee-Safe® app. Options include receiving alerts for button presses or motion detection. You can adjust motion sensitivity to reduce unwanted notifications by selecting a “Low” setting in the app’s Video Device Settings. You can also set up lighting automation to trigger lights when activity is detected.
What are the power options for Bee-Safe® Video Doorbells?
Bee-Safe® Video Doorbells come in wireless and wired models. The wireless version runs on a battery that lasts up to six months per charge, depending on usage. Wired models connect to your home’s existing doorbell wiring (8V-24V AC transformers) but are not compatible with digital chimes or DC transformers.
Can I view my doorstep at night with a Bee-Safe® Video Doorbell?
Yes, Bee-Safe® Video Doorbells are equipped with infrared night vision, providing a clear view of your entryways at all hours, ensuring you can monitor your home day or night.
How do I access the video feed from my Bee-Safe® Video Doorbell?
You can access the live video feed through the Bee-Safe® app on your smartphone. The app also allows you to view recorded clips, manage settings, and use Two-Way Audio to communicate with visitors from anywhere.
Can I control other smart home devices with my Bee-Safe® Video Doorbell?
Yes, Bee-Safe® Video Doorbells integrate with the Bee-Safe® app, allowing you to control other smart devices. For example, you can turn on lights, unlock doors, or disarm your system directly from the doorbell call screen in the app.
What is the Bee-Safe® Smart Chime, and do I need it?
The Bee-Safe® Smart Chime is a separate device required for wireless Bee-Safe® Video Doorbells. It connects the doorbell to your Wi-Fi network, acts as a Wi-Fi extender, and allows you to personalize doorbell chimes for different entrances (front, back, or side doors).
How can I reduce excessive motion recordings on my Bee-Safe® Video Doorbell?
To reduce motion recordings, you can:
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Adjust the motion sensitivity to “Low” in the Bee-Safe® app’s Video Device Settings.
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Clean the doorbell’s motion sensor to ensure it’s not obstructed by dirt or dust.
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Reboot the doorbell by holding the button for one minute until the LED turns solid.
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Ensure your recording rules are properly configured in the app.
Is there a way to silence the indoor chime?
Yes, you can silence the mechanical or digital indoor chime through the Bee-Safe® app or website. This is useful for avoiding disturbances during specific times, like when children are sleeping. You’ll still receive push notifications when the chime is silenced.
What internet speed is required for a Bee-Safe® Video Doorbell?
A minimum of 2.5 Mbps upload and download speed is required at the doorbell’s mounting location for optimal performance. You can test your internet speed at speedtest.net.
Are there any special features for package deliveries?
Yes, certain Bee-Safe® Video Doorbell models (like those with advanced Video Analytics) offer package delivery alerts, notifying you when a package is detected at your door. This feature helps prevent package theft and ensures you never miss a delivery.
Can I adjust the outdoor chime sound on my Bee-Safe® Video Doorbell?
Yes, the outdoor chime emits a ‘ding dong’ sound when the button is pressed. You can adjust its volume (low, medium, or high) or disable it entirely through the Bee-Safe® app.
How long are video clips recorded by Bee-Safe® Video Doorbells?
Recording duration varies but is typically around one minute for motion or button-triggered events. Clips recorded during alarms or extended calls may be longer. You can view these clips in the Bee-Safe® app.
Is professional installation required for Bee-Safe® Video Doorbells?
While you can install Bee-Safe® Video Doorbells yourself, professional installation is recommended to ensure proper setup, especially for wired models. A professional can verify compatibility with your existing doorbell system and ensure optimal performance.
Where can I get support for my Bee-Safe® Doorbell?
If you’re a Bee-Safe® customer needing support, contact your security provider. For general inquiries or to learn more about Bee-Safe® Video Doorbells, reach out to authorized Bee-Safe® security providers in your area. Professional installers can also find resources through Bee-Safe®’s support channels.
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